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Inpatient Unit 

About Our Inpatient Units  

Louise Marshall Hospital and Palmerston and District Hospital have 15 inpatient medical beds at each hospital site.

Inpatient treatment is a type of treatment in which a patient is provided with 24 hour, monitored care.

Physicians and hospitals follow a specific set of clinical criteria (severity of illness and intensity of service needed to diagnose and treat) that assists in determining whether a patient meets medical necessity for an “inpatient” status in the hospital.

If your acute care changes as an inpatient, you may be transferred to another site that specializes in the care you receive. 

For more information about your hospital admission, please view our Patient and Visitor Guide.

Palliative Care 

Palliative Care aims to relieve suffering and improve the quality of living and dying.

At North Wellington Health Care, our healthcare team provides comfort for the person who is dealing with a life-threatening illness when the focus of care is no longer to cure.


We take a holistic approach, viewing the patient and family as the unit of care within the psychological, social, cultural, spiritual and practical domains. Our approach is multi-disciplinary, drawing on the unique knowledge and skills of the healthcare team in order to manage pain and other distressing symptoms.

Resources for Families:

Advanced Care Planning Canada

Hospice Palliative Care Ontario

Hospice Wellington

Hospital Elder Life Program 

We recognize that many older adults, while in the hospital, have difficulty with memory, confusion, nutrition and mobility. The Hospital Life Elder Program provides specific interventions to help keep the mind and body active, so cognitive and physical functioning can be maintained.

Services are provided by HELP staff and volunteers. The HELP team lead by our social workers who coordinate and train volunteers. To participate, patients must be 65 years of age or older with one or more risk factors for functional cognitive decline or delirium.


  • Assistance from specially trained volunteers, overseen by interdisciplinary professionals, who provide the following programs:

    • Daily Visitor: Orientation, communication and social support

    • Feeding Assistance: Help and companionship during meals

    • Therapeutic Activities:  Mental stimulation and socialization

    • Early Mobilization: Daily exercise and help with mobilization

    • Vision / Hearing: Adaptations and equipment

  • Linkage with community services to assist with the transition from the hospital to home

If you or a loved one are interested in the program and would like more information, please contact:

Elder Life Specialist Contact:


Louise Marshall Hospital:
519-323-2210 Ext. 72413


Palmerston and District Hospital
519-343-2030 Ext. 84212

Therapy Dog Programs

In partnership with St. John’s Ambulance at Louise Marshall Hospital, and Therapy Tails Ontario, Palmerston and District Hospital, North Wellington Health Care will be offering pet therapy for patients and staff to enjoy the therapeutic value of animal visitation. Therapy dog teams will be supported by the Elder Life Specialist and Social Workers.  


Therapy dogs will be onsite to provide moments of joy, comfort and emotional support to our staff and patients. Through petting, affection and regular visitation, many people benefit physically and emotionally from the unconditional love of a dog.

Staff, patients or family can refer a patient for a visit by contacting the Elder Life Specialist or Social Worker. Patients or designates must consent to the visit and the patient must not meet any of the exclusion criteria.


Dog therapy visits are excluded for patients:

  • requiring additional precautions (contact, droplet etc.)

  • with non-protected invasive devices (IVs, PICCs, CL etc.)

  • with open/undressed wounds

  • who are immune compromised with infection risk


Location exclusions include:

  • Food preparation or dining areas

  • Medication areas

  • Surgical suites or sterile storage areas

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