top of page
WIX Headers  (1).png

Ambulatory Care

About Our Ambulatory Care Department

Our Ambulatory Care Department, also known as outpatient care, is medical care or treatment that does not require an overnight stay in the hospital. 

At Louise Marshall Hospital and Palmerston and District Hospital our outpatient procedures and treatments include Diabetes Education, Physiotherapy and Respiratory Services. In addition, our Palmerston and District Hospital is a satellite Dialysis unit of the Grand River Renal Program. 

Ambulatory Care Services

Diabetes Education

Louise Marshall Hospital and Palmerston and District Hospital both offer a wide range of services for adult patients that have Type 1 (including insulin pumps), Type 2 and Gestational diabetes.

Through this education program, patients learn about diabetes and what steps they can take to stay healthy (diet, exercise/activity and medication options).

The Diabetes Education Centre supports inpatients as well as outpatients. If you have been recently diagnosed or have had diabetes for a long time and you would like to receive further education, please ask your family physician to send a referral to us with recent lab work and any medications that you are currently taking. If you don’t have a family physician, you can make a self-referral (see referral form below).

  • What should I bring with me to the hospital?
    OHIP Card (if you do not have an OHIP Card you will be expected to show other identification - preferably government-issued) Supplemental Insurance information (if you have extra coverage) Social Insurance Number along with employer information for WSIB visits Full name and address of your family doctor Emergency contact information All medications that you are currently taking including non-prescription medications (over the counter, including herbal medications) Personal care items (toothbrush, toothpaste, hand soap, shampoo, deodorant, shaving kit, brush/comb) Sleepwear, robe and non-skid slippers Dentures/partials (clearly label with your name) Hearing aid (clearly label with your name) Glasses/contact lenses (clearly label with your name) Canes, walkers, wheelchairs or any other aid you use (clearly label with your name) Personal phone and/or tablets AND your own chargers *If you are bringing any electrical devices, such as shavers or blow dryers, please speak with a member of your health care team prior to using it. For safety reasons, these items need to be approved before use.
  • What should I avoid bringing to the hospital?
    We encourage you not to bring any valuables with you to the hospital. We are not responsible for any lost or stolen items. This includes, but is not limited to: Jewelry Cash Important documents
  • Is there a phone or TV in my room?
    We want to make sure you can stay in touch with your family and friends during this time. Telephones and TV are available in each inpatient room and the service is free. Wi-Fi is also available free of charge. Please speak to a member on your health care team for more information.
  • When can I go home?
    The standard discharge time for Louise Marshall Hospital and Palmerston and District Hospital is 10:00 a.m. Your care team will start to prepare you for your discharge date as soon as your care plan is in place. Please arrange for a family member or loved one to take you home. If you have any questions regarding the discharge process, please ask a member of your health care team.
  • Patient Safety
    North Wellington Health Care is committed to providing safe and quality health care. We encourage you to take an active role in your treatment to ensure that you receive the best care possible because you are the most important advocate in your health and wellbeing. ​ Here’s how you can take an active role in your patient safety: Be involved in your care by asking questions and stating any concerns you may have Share important health information with your care team such as your health history, medications and allergies Bring all of your medications with you Wash your hands and make sure that your visitors also wash their hands Make sure you understand your hospital discharge plan when you leave the hospital For more information on patient safety, please view our Patient and Visitor Guide.

Details:
 

Physiotherapy

Louise Marshall Hospital and Palmerston and District Hospital are pleased to offer inpatient physiotherapy for individuals of all ages with musculoskeletal, cardiopulmonary, and neurological conditions. 

Patients can be located in any of the divisions in the hospital: medical, obstetrical, surgical, complex continuing care and emergency.

Access to publicly-funded outpatient physiotherapy will be limited to the following criteria listed below. A referral from a physician or nurse practitioner is mandatory to add your name to the waiting list.

  • What should I bring with me to the hospital?
    OHIP Card (if you do not have an OHIP Card you will be expected to show other identification - preferably government-issued) Supplemental Insurance information (if you have extra coverage) Social Insurance Number along with employer information for WSIB visits Full name and address of your family doctor Emergency contact information All medications that you are currently taking including non-prescription medications (over the counter, including herbal medications) Personal care items (toothbrush, toothpaste, hand soap, shampoo, deodorant, shaving kit, brush/comb) Sleepwear, robe and non-skid slippers Dentures/partials (clearly label with your name) Hearing aid (clearly label with your name) Glasses/contact lenses (clearly label with your name) Canes, walkers, wheelchairs or any other aid you use (clearly label with your name) Personal phone and/or tablets AND your own chargers *If you are bringing any electrical devices, such as shavers or blow dryers, please speak with a member of your health care team prior to using it. For safety reasons, these items need to be approved before use.
  • What should I avoid bringing to the hospital?
    We encourage you not to bring any valuables with you to the hospital. We are not responsible for any lost or stolen items. This includes, but is not limited to: Jewelry Cash Important documents
  • Is there a phone or TV in my room?
    We want to make sure you can stay in touch with your family and friends during this time. Telephones and TV are available in each inpatient room and the service is free. Wi-Fi is also available free of charge. Please speak to a member on your health care team for more information.
  • When can I go home?
    The standard discharge time for Louise Marshall Hospital and Palmerston and District Hospital is 10:00 a.m. Your care team will start to prepare you for your discharge date as soon as your care plan is in place. Please arrange for a family member or loved one to take you home. If you have any questions regarding the discharge process, please ask a member of your health care team.
  • Patient Safety
    North Wellington Health Care is committed to providing safe and quality health care. We encourage you to take an active role in your treatment to ensure that you receive the best care possible because you are the most important advocate in your health and wellbeing. ​ Here’s how you can take an active role in your patient safety: Be involved in your care by asking questions and stating any concerns you may have Share important health information with your care team such as your health history, medications and allergies Bring all of your medications with you Wash your hands and make sure that your visitors also wash their hands Make sure you understand your hospital discharge plan when you leave the hospital For more information on patient safety, please view our Patient and Visitor Guide.

Details:
 

Respiratory Services

Respiratory Therapy Services are offered at Louise Marshall Hospital and Palmerston and District Hospitals from a Registered Respiratory Therapist for inpatients and outpatients of all ages.

A number of diagnostic tests are performed on an outpatient basis to diagnose and monitor the respiratory status of patients.

In order to have any outpatient tests done, you do need a Physician referral for these procedures.

  • What should I bring with me to the hospital?
    OHIP Card (if you do not have an OHIP Card you will be expected to show other identification - preferably government-issued) Supplemental Insurance information (if you have extra coverage) Social Insurance Number along with employer information for WSIB visits Full name and address of your family doctor Emergency contact information All medications that you are currently taking including non-prescription medications (over the counter, including herbal medications) Personal care items (toothbrush, toothpaste, hand soap, shampoo, deodorant, shaving kit, brush/comb) Sleepwear, robe and non-skid slippers Dentures/partials (clearly label with your name) Hearing aid (clearly label with your name) Glasses/contact lenses (clearly label with your name) Canes, walkers, wheelchairs or any other aid you use (clearly label with your name) Personal phone and/or tablets AND your own chargers *If you are bringing any electrical devices, such as shavers or blow dryers, please speak with a member of your health care team prior to using it. For safety reasons, these items need to be approved before use.
  • What should I avoid bringing to the hospital?
    We encourage you not to bring any valuables with you to the hospital. We are not responsible for any lost or stolen items. This includes, but is not limited to: Jewelry Cash Important documents
  • Is there a phone or TV in my room?
    We want to make sure you can stay in touch with your family and friends during this time. Telephones and TV are available in each inpatient room and the service is free. Wi-Fi is also available free of charge. Please speak to a member on your health care team for more information.
  • When can I go home?
    The standard discharge time for Louise Marshall Hospital and Palmerston and District Hospital is 10:00 a.m. Your care team will start to prepare you for your discharge date as soon as your care plan is in place. Please arrange for a family member or loved one to take you home. If you have any questions regarding the discharge process, please ask a member of your health care team.
  • Patient Safety
    North Wellington Health Care is committed to providing safe and quality health care. We encourage you to take an active role in your treatment to ensure that you receive the best care possible because you are the most important advocate in your health and wellbeing. ​ Here’s how you can take an active role in your patient safety: Be involved in your care by asking questions and stating any concerns you may have Share important health information with your care team such as your health history, medications and allergies Bring all of your medications with you Wash your hands and make sure that your visitors also wash their hands Make sure you understand your hospital discharge plan when you leave the hospital For more information on patient safety, please view our Patient and Visitor Guide.

Details:
 

Dialysis (Palmerston ONLY)

Palmerston and District Hospital is a satellite Dialysis unit of the Grand River Renal Program.

The Dialysis Unit supports stable patients requiring dialysis in our area to decrease the need for travel to and from Grand River Hospital. Dialysis Unit Nurses are responsible for patients while they are on dialysis at PDH. The Nurses monitor patient progress, manage routine dialysis problems and can help patients learn more about dialysis.

A physician referral is required.

For more information on the Dialysis Unit, please click here or call 519-417-4050.

Clinics

Louise Marshall Hospital and Palmerston and District Hospital provide various medical clinics through the Ambulatory Care Department. 

Louise Marshall Hospital Ambulatory Clinics are:

  • Dental Surgery

  • Gastroenterology

  • General Surgery

  • Spirometry

  • Urology

Palmerston and District Hospital Ambulatory Clinics are:

  • Dental Surgery

  • Ear/Nose/Throat Clinic

  • General Surgery

  • Internal Medicine

  • Obstetrics/Gynecology

  • Spirometry

  • Urology

bottom of page